Terms & Conditions

Terms and Conditions

1. Introduction

Welcome to Image Jewellers (“we,” “our,” or “us”). By accessing or using our website https://imagejewellers.com/ and purchasing our products, you agree to be bound by the following terms and conditions (the “Terms”). Please read them carefully. If you do not agree to these Terms, you must not access or use the Site.

2. Products

We offer jewelry products as displayed on the site. All descriptions, images, specifications, and pricing of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

3. Pricing and Payment

  • All prices on the Site are listed in Pakistani rupees.
  • We accept payments through banking channels and cash on delivery
  • You are responsible for any taxes, duties, or charges that may apply in your country.

4. Shipping and Delivery

  • We offer shipping to worldwide at a flat base rate for Rs 9000 pkr.
  • Estimated delivery times are provided for guidance and are not guaranteed.
  • Shipping fees and delivery times may vary based on your location and selected shipping method.

5. Return and Exchange Policy

  • We accept returns and exchanges within 3 days of delivery for orders within Pakistan, and within 30 days for international orders.
  • Items must be unworn, in their original condition, and in their original packaging.
  • To initiate a return, contact us at: Imagejewellers@gmail.com.
  • Custom or personalized items are non-returnable unless defective.

6. Order Cancellation

  • Please note that orders cannot be canceled after 24hrs they have been placed.
  • Once your order has been shipped, cancellation is not possible, but you may request a return after receiving the product.

7. Intellectual Property

  • All content on the Site, including text, images, logos, and designs, is owned by or licensed to us.
  • You may not use, reproduce, or distribute our content without our written permission.

8. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages that arise from your use of the Site or the products purchased from us.
  • Our maximum liability is limited to the price of the product purchased.

9. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, which is available at https://imagejewellers.com/pages/privacy-policy

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising out of or related to these Terms shall be resolved in Karachi, Pakistan.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page, and your continued use of the Site after such changes constitutes acceptance of the revised Terms.

12. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

Email: Imagejewellers@gmail.com
Phone: +92 300 8112790
Address: G-18 GULF SHOPPING MALL,CLIFTON, Karachi, Pakistan 75530