Shipping Policy
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://imagejewellers.com/pages/terms-conditions.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
Shipping Policy – Image Jewellers by Junaid Iqbal
At Brand Image Jewellers by Junaid Iqbal, we are committed to ensuring that your beautiful jewelry reaches you in perfect condition and in a timely manner. Please review our shipping policy below:
Domestic Shipping (Within Pakistan)
- Free Shipping: We offer free shipping on all orders within Pakistan, no matter the size of your order.
- Delivery Time: Local orders typically arrive within 3-5 business days after dispatch.
International Shipping
- Flat Rate Shipping: For international orders, we charge a flat shipping rate of Rs 9,000.
- Delivery Time: International shipping times vary depending on the destination country, but orders usually arrive within 7-14 business days after dispatch.
- Customs and Duties: Please note that any customs duties, taxes, or fees imposed by your country are the responsibility of the customer.
Order Processing
- Orders are processed within 1-2 business days after purchase.
- You will receive a confirmation email with tracking information once your order has been shipped.
If you have any questions or special shipping requests, please don’t hesitate to contact us at [imagejewellers@gmail.com/+923008112790]
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free shipping is not valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://imagejewellers.com/pages/return-policy.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Phone (Toll free): +92 300 8112790
- Email: Imagejewellers@gmail.com